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Troubleshooting / Support

01How can I access Moonbug app support?

If you have questions about CoComelon: Learn ABCs and 123s or Blippi’s Curiosity Club not answered in the FAQ, please contact our support team at app.support@moonbug.com. You can also email us if you need technical support or if you have to report a bug/concern. 

02How can I report a bug or share some feedback?

Get in touch with the Moonbug mobile app support team by emailing us at app.support@moonbug.com and we’ll follow up with you shortly! It is especially helpful if you can share screenshots of any error and include details about which app you are using, which device you are experiencing an issue with (make, model, operating system), and the version of the app you have downloaded.

Need app support from our team?

Or have a suggestion for how we can improve our app?